Shipping & Return

SHIPPING

Ship­ping costs are cal­cu­lat­ed at check­out. Your order will be shipped with DHL Par­cel ser­vices 1 to 3 busi­ness days after order con­fir­ma­tion.

Ger­many
Free ship­ping over 150€. Deliv­ery with­in 3 to 5 busi­ness days.

 

Please note that orders shipped out­side of the EU may be sub­ject to import duty and tax­es.

 

RETURNS

We will glad­ly refund or replace any item that arrives dam­aged. Should you find your item dam­aged upon arrival, please remem­ber to take a pho­to show­ing how it was deliv­ered to you before writ­ing us.

If you are not hap­py with your item, you may return your undam­aged and unused pur­chase with­in 14 days. The cus­tomer is respon­si­ble for ship­ping charges asso­ci­at­ed with return­ing a non-dam­aged item.

Should you wish to return an item, please con­tact us at hello@violabeuscherceramics.com for advice and sup­port.